Terms of Service

By accessing the TPT Clinic telehealth platform ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

The Service provides physician-led telehealth intake, care coordination, and patient portal access for eligible patients.

Telehealth services are provided by licensed clinicians and affiliated medical groups where permitted by law. The Service does not replace emergency care — call 911 for emergencies.

Clinical eligibility, treatment decisions, and prescriptions are determined solely by licensed providers after review of your medical intake and consultation.

You agree to provide accurate health information, participate in scheduled follow-ups, and use the Service only for your own care unless authorized as a caregiver or guardian.

You are responsible for maintaining the confidentiality of your account credentials and notifying us of unauthorized access.

Fees for services, memberships, or programs are disclosed before you complete intake or checkout. Refund policies, where applicable, are provided at the point of purchase.

We may suspend access for non-payment, policy violations, or misuse of the platform.

To the extent permitted by law, TPT Clinic and its affiliates are not liable for indirect or consequential damages arising from use of the Service.

Nothing in these Terms limits rights that cannot be waived under applicable healthcare or consumer protection laws.

Questions about these Terms may be directed to support@tptclinic.com or the contact information provided in your patient portal.