Privacy Policy

We collect information you provide during intake and care — including contact details, health history, identifiers required for clinical review, and communications with our care team.

We also collect technical data such as device type and session logs needed to secure the platform.

Information is used to deliver telehealth services, coordinate care with licensed providers, comply with clinical and legal obligations, and improve platform security and reliability.

We do not sell patient information.

Protected health information is handled in accordance with applicable HIPAA requirements and our Business Associate agreements with infrastructure vendors where required.

We use encryption in transit, access controls, audit logging, and role-based administrative access for sensitive operations.

We may share information with licensed clinicians, laboratories, pharmacies, and service providers who assist in delivering care — only as permitted by law and consistent with your authorization.

We may disclose information when required by law, court order, or to protect safety.

Depending on your jurisdiction, you may have rights to access, amend, or request restrictions on certain uses of your health information.

Submit privacy requests through support@tptclinic.com or your patient portal.

Medical and compliance records are retained as required by applicable healthcare regulations and clinical best practices.